Nearly 38 percent of appointments will be self-scheduled-almost 986 million appointments-creating $3.2 billion in value." Management consulting firm Accenture published a study, where they estimated that across the medical industry, "by the end of 2019, 66 percent of US health systems will offer digital self-scheduling and 64 percent of patients will book appointments using digital tools. Online appointment scheduling is growing quickly. Just how important is online appointment scheduling? For the purpose of this article, we'll focus only on their online appointment booking capabilities. Note that many of the systems that offer appointment booking capabilities also include patient communication capabilities. In this article, we'll describe the benefits of online appointment scheduling systems for dentists, explain how they work, and highlight the best options for dental practices to consider. Fortunately, there are a few systems on the market that can help dental practices facilitate online bookings. Not only is this a major inconvenience for the patient that may make them reluctant to schedule their next appointment, but it's also an inefficient use of your staff's time. However, many dental practices still require patients to make a phone call in order to schedule appointments. This is why systems such as Zocdoc have gained such wide adoption across the medical industry. In today's digital age, patients expect to be able to book their medical appointments online.
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